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COMING SOON TO SOPER OF LINCOLN...

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SOPER CAR OF THE WEEK.

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THE NEW BMW 5 SERIES TOURING.

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Meet the Soper BMW Genius.

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Soper BMW Exclusive - BMW 730d M Sport Contract Hire - £436 +VAT - Business or Personal.

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Sales Executive Vacancy.

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BMW i3 Service Inclusive

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Road Tax Changes in 2017.

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BMW M2 Coupe available for immediate delivery.

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Showroom under construction.

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BMW Winter Check.

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The incredible BMW 5 Series Offers.

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Exciting work from 17 year old Sam Jenkins

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New Arrival - The BMW i8 Protonic Red Edition.

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The BMW 1 Series. Just £259 per month

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BMW Cruise E-Bike

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Sales Executive Vacancy

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The Ultimate Drive Competition

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BMW CHAUFFEUR PROGRAMME

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WELCOME EMMA AND JONATHAN

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ALTERNATIVE DISPUTE RESOLUTION

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YORKSHIRE ROWS HERCULEAN CHALLENGE

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WHAT?CAR BEST LARGE EXECUTIVE CAR AWARD

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EAST MARKHAM PRIMARY SCHOOL VISITS SOPER

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FINANCIAL CONDUCT AUTHORITY

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Explore the dealership

Welcome to Soper of Lincoln

Here at our Centre, we understand that the needs of BMW drivers are highly specialised and individual; that's why we are confident that we have the expertise and knowledge to help in every possible way. We have many strings to our bow, including Sales, Service, Parts, Corporate, Customer Service Department as well as other "behind the scenes" departments. Please take a look around our centre.

Meet our team

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June Dainty

Receptionist & Baker
  • Years at the dealership 11
  • Years in the industry 11
  • Department BMW
  • Hobbies Baking, Gardening & Swimming

Joanne Williams

Receptionist
  • Years at the dealership 18
  • Years in the industry 18
  • Department BMW
  • Hobbies Horse Racing, Baking & Travelling

Nigel Storey

General Sales Manager
  • Years at the dealership 8
  • Years in the industry 23
  • Department Sales
  • Hobbies Golf & Dog Walking

Eric Spencer

New Car Sales Manager
  • Years at the dealership 2
  • Years in the industry 11
  • Department Sales
  • Hobbies Motorsport & Tennis

Rob Payne

BMWi Brand Manager
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies Computing, technology and travel.

Mike Dawson

New Car Sales Executive
  • Years at the dealership 17
  • Years in the industry 27
  • Department Sales
  • Hobbies Cycling & Walking

Mike Taylor

New Car Sales Executive & Motability Specialist
  • Years at the dealership 10
  • Years in the industry 16
  • Department Sales
  • Hobbies Holidays & Rugby

Sean Venkatsamy

New Car Sales Executive & Motability Specialist
  • Years at the dealership 4
  • Years in the industry 6
  • Department Sales
  • Hobbies Holiday, Football & Music

Jonathon Mee

New Car Sales Executive & Motability Specialist
  • Years at the dealership 1
  • Years in the industry 2
  • Department Sales
  • Hobbies Rugby & Food

Daniel Watson

New Car sales Executive
  • Years at the dealership 1
  • Years in the industry 8
  • Department Sales
  • Hobbies Football & Shopping

Roy Tan

Used Car Sales Manager
  • Years at the dealership 10
  • Years in the industry 15
  • Department Sales
  • Hobbies Eating Out & Travel

John Blagg

Used Car Sales Executive
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies Golf, Rugby

Matthew Porter

Used Car Sales Executive
  • Years at the dealership 2
  • Years in the industry 6
  • Department Sales
  • Hobbies Football and gym.

James Laverick

Used Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales

Paul Selby

Used Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 30
  • Department Sales
  • Hobbies Golf & Fishing

Arnold Ratcliffe

Retail Manager
  • Years at the dealership 5
  • Years in the industry 32
  • Department Finance
  • Hobbies Shooting, Cycling & Swimming

Richard Hodgkiss

Retail Manager
  • Years at the dealership 1
  • Years in the industry 16
  • Department Sales
  • Hobbies Motorsport

Chris Appleby

Service Manager
  • Years at the dealership 8
  • Years in the industry 32
  • Department Service
  • Hobbies Golf, Skiing & Classic Aviation

John Pettifer

Workshop Controller
  • Years at the dealership 9
  • Years in the industry 23
  • Department Service
  • Hobbies None

Chris Chambers

Service Advisor
  • Years at the dealership 3
  • Years in the industry 3
  • Department Service
  • Hobbies Football, cricket, spending time with family

Julie Wallhead

Driver
  • Years at the dealership 14
  • Years in the industry 14
  • Department Service
  • Hobbies Walking & Socialising

David Beeson

Driver
  • Years at the dealership 7
  • Years in the industry 7
  • Department Service
  • Hobbies Mountain Biking & Motorsport

Neil White

Parts Manager
  • Years at the dealership 25
  • Years in the industry 30
  • Department Parts
  • Hobbies Football & Cycling

Jamie Rowley

Assistant Parts Manager
  • Years at the dealership 20
  • Years in the industry 20
  • Department Parts
  • Hobbies Snowboarding & Cinema

Mark Hamson

Parts Advisors
  • Years at the dealership 8
  • Years in the industry 8
  • Department Parts
  • Hobbies None

Jo Hoyles

Marketing Manager
  • Years at the dealership 9
  • Years in the industry 14
  • Department Marketing
  • Hobbies Cooking, Eating Out, Excercising & Live Music

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service took way longer than expected

Service

Very helpful and service is seconded to none.

Service

Not completely satisfied as the problem did not appear to be totally solved

Service

Everything was done to my satisfaction at a reasonable cost.

Service

Friendly & helpful staff

Service

I've had consistently polite and courteous service from Sopers for the past 5 years. I can honestly say they are the best dealership I have ever dealt with. They only do work that is esssential. They are also very flexible with appointments.

Service

Fantastic service, very attentive and prompt

Service

Excellent service

Service

Excellent service and I was kept fully informed by service technician Matthew.

Service

Because my car has a squeak which is coming from the front passenger door although when l collected my car it was rectified , it has now returned . I am led to believe , squeaks and rattles are not covered under warranty if they are over 12 months

Service

Good repair but Sopers had repair date down as Monday 22 May. BMW changed this to Wednesday 17 May but presumably did not record this date change.

Service

The work on the car was carried out to a good standard

Service

Car returned clean and tidy & runs like a dream.I very much appreciated the assistance from Bryan Sleaford and the courtesy car that was provided.

Service

Very efficient and professional service

Service

Job done as described, warranty issue addressed without quibble

Service

We always have great friendly service from the team, the phone call the day before asking if I would like a newspaper to read while I wait was a great touch

Service

First I was only going home with the loan car (15 miles) the loan car was very low on fuel When I was told that my car was ready to pick up I had to wait over half an hour before I could pick it up and then only because another rep dealt with me

Service

Prompt , efficient and friendly service

Service

They completed all the work on time

Service

Can't be sure problem is fixed.The car behaved at the workshop.So far the problem has not reoccurred.

Service

Fast and friendly approach. Person that I spoke to on the phone to book the appt actually made sure that I only booked what was needed.

Service

Excllent communcations from start to finish

Service

All the staff very accomadating and helpful

Service

I know intermittent faults are difficult to trace and rectify, and I'm sure the correct procedure was used to try to clear the fault, but it's a bit annoying that two days after the repair was done the error message came up in the dashboard again.

Service

My vehicle was scheduled for work for a handbrake failure however it broke down 1 mile from Sopers on the way there. I spoke to the reception who in turn put me through to servicing and advised I use BMW breakdown which I did. I got the vehicle there

Service

Professional staff

Service

fault with squealing brakes when wet on a car with less than 2,800 miles, during booking in discussion was held about them worn out and cost would be with me to replace, also car was cleaned and full of water marks on collection - dirtier then before

Service

Up to the usual high standard

Service

Could not fault the checking in procedure, the courtesy car and the on site waiting facilities. The staff were extremely welcoming and efficient. The car was ready at the stated time and was presented in absolutely pristine condition. Well done.

Service

It was efficient & well priced

Service

excellent service throughout

Service

From initial receptionist to Customer Service (Sophie) then Tom the body repair assessor all were very professional and very customer focused,

Service

Friendly yet professional; efficient and knowledgeable.

Service

All of the process was clearly explained. Lucy went above and beyond to make sure that not only was the car finished in time (earlier than I had originally promised) which enabled me to make an important meeting, but also at the best price.

Service

The staff at Soper are great. I was just a little un-happy at having to shell out £233.00 for a new set of brake pads on a < 1 year old BMW M4.

Service

as usual the staff were very friendly on greeting and made you feel welcome.

Service

Extremely nice warm reception - wonderful lady-what a treasure you have there!! All the staff are first class.Car was returned clean and home delivery as I was unwell and not able to collect. Much appreciated as was short notice.Thankyou.

Service

Credit goes to your front of house receptionist Tracey! What a warm, invitingand personable first impression, so vibrant and energetic. Followed up by a great team

Service

I dont usually complete this type of survey, although i did give some negative feedback when I bought the car and I am afraid my comments again are somewhat negative The car was delivered one week later than originally agreed.

Service

A small mix up on notifying me that the repair was finished no followup to a no reply just a voicemail that I did not receive

Service

Very friendly, arranged the work to suit me. Very trustworthy

Service

Really good customer service Lucy and Gary were very good for your brand!!

Service

Took it in for a recall and i collected it but immediately had to return as exclamation warning light and red car symbol came on so had to return to centre

Service

Great service was just quite expensive.

Service

Reliable and friendly service

Service

Pleasant customer lounge, friendly greeting, good wifi, efficient service.

Service

Service handled efficiently. Staff helpful & polite.

Service

When buying the car the salesman was lacking experience

Service

Greeted right away, coffee provided, kept waiting very little time. Completed work as expected and it was explained why other work I enquired about was not done. Collection just as efficient and timely.

Service

The Staff are all very efficient, capable and pleasant.

Service

From dropping off the car and being given a lift home, to being picked up the whole experience was stress free

Service

The car service went fine but I was expecting to have an upgrade completed at the same time but this didn't take place due to the part not been available. The offer of a courtesy car was much appreciated.

Service

Brilliant staff. All very friendly and professional. Completely satisfied with every aspect of this service experience..

Service

nothing was too much trouble. very helpful.

Service

Was all good apart from the fact I was told tightening a screw up in the air intake bracket would be warrantied as it wasn't something caused by me and wasn't my problem, but was charged £25 for it

Service

Good customer service

Service

Excellent service the video sent via email very much appreciated very clear and informative. Car returned having been cleared inside and out.

Service

Brilliant service, start to finish

Service

The body repair shop did an excellent job on my car I was delighted.

Service

I was initially told by BMW Breakdown to drive to the dealer on a Sunday and that they could not help me as the car was driveable but overheating. I was told later that they should not have done that.

Service

The service team went out their way to provide excellent services.

Service

Always well looked after

Service

The changing of the locks appears excellent. I did not ask for a valet, but it was not up to your normal standards. I didn't complain as the service was free.

Service

Quick response when the problem was identified, great communication throughout the process and all problems dealt with efficiently

Service

This is the 3rd time it's had been in at BMW to find that the work and cleanliness of the car has not been looked at even when I was told the car was ready for collection and the person in charge in dealing with me said its all 100% ready

Service

Always fabulous customer service

Service

Clear results from MOT test, timing arrangements and transport to/from the office all very satisfactory, + car valeted.

Service

Sophie the customer service girl was excellent , very professional and polite.

Service

Always receive excellent service.

Service

No problems, job completed in the stated time. Helpful and friendly staff.

Service

Excellent service Reception staff very polite, professional and friendly

Service

good communication, before, during & afterwards

Service

Quick, courteous, clean and cost-free.

Service

The customer service at Soper of Lincoln is second to none.

Service

Estimated 1 days work took 3.5 days and numerous trips to find car not ready, in addition damage found on brand new alloy which was not picked up by service team.Also pricing approved online was different to invoice presented at end of job.

Service

Everything went as planned

Service

As always deal with polite and professional staff. Most helpful people.

Service

Best customer service experienced in a dealership to date with a 2012 3 series, very professional technician with an eye for detail(see video), excellent service advisor and ' a slice of home made drizzle cake from the duty receptionist

Service

Very polite, efficient and well looked after

Service

The work was completed as described. The car was returned in an immaculate condition. All members of staff were genuinely helpful and interested in the future service of the car.

Service

Disappointed spare part required to repair my car was not available that day, unfortunately due to the delay meant having to take my wife's car to the airport the following and having to pay a charge to change the vehicle for the valet parking

Service

Good service and exceptionally friendly staff

Service

No tyres kept on site for my car, ordered one and the wrong tyre was sent. Couldn't fit for a further two days. Although the staff did everything they could to remedy the situation and kindly have me a car to use.

Service

. The Service Staff couldn't have been more friendly and helpful.

Service

Excellent, probably too much and would prefer it to take less time.

Service

The sales person, Mike Taylor, was welcoming, friendly and very knowledgeable.The car was very well prepared and positioned ready to drive away. Mile went through all the controls and explained the various features comprehensively.Very satisfying.

Sales

Very comfortable atmosphere, balance between friendly, business-like and knowledgeable was just right.

Sales

from start to finish the team where very slick and professional. the shop had a really nice feel to it. really stood out from other car dealers from sitting at a grubby desk. listened to my needs and understood what I wanted

Sales

Treated very well above and beyond

Sales

Very easy to deal with. Listened to what we wanted not what they wanted to sell. Polite and courteous at all times. made the whole experience enjoyable and at no time did we feel pressured.

Sales

Pleasant and friendly salesman - explored various taking into account our no's-no's - no to diesel and no to white colour - and sought new model that we selected from another BMW Centre. Prompt delivery.

Sales

The customer service was fantastic... as a store manager in retail I thoroughly understand how hard it is to maintain a high standard... but this was second to none..

Sales

Sean Venkatasamy was very helpful and kept me informed every step of the process.

Sales

Please note that this rating only applies to Mike Taylor the sales executive with whom I dealt.Unfortunately the vehicle was damaged by the valeting department and delivery of the vehicle was delayed for several days whilst the matter was rectified.

Sales

Good relations with sale man and management team. Worked hard to provide best deal and felt welcomed every time at the dealership. Big thanks to mike dawson

Sales

some confusion over delivery date otherwise excellent service

Sales

Mike Taylor was very thorough not pushy .

Sales

Mike Taylor always looks after us very well.

Sales

All of the staff were very helpful, and helped to get us into a position where we could afford the car that we wanted. Delivery of the car was also much quicker than we'd expected, and meant we could collect it before going away for the week.

Sales

John Bragg is a friendly polite and very helpful salesman. He found just the right car for me. He made the whole process very easy.

Sales

First, I was welcomed by name by the salesman who last sold me a car in 2005! And although this time I dealt with a different salesman the service was just as good as previously...a totally professional and friendly service.

Sales

Relaxed, no pressure, informative and first class customer service.

Sales

Team did everything required including Jack picking us up in only his 2nd week

Sales

Very friendly dealership, would have been five star but spent too long going through finance so handover was very short as next customer arrived

Sales

Overall service from start to the day of car collection was smooth and efficient. Mike Taylor who dealt with our car purchase was excellent, knowledgeable and helpful throughout the process.

Sales

Every thing related to buying new New Car..was totally Excellent!...Very Helpful, Professional.

Sales

Very easy and efficient.

Sales

Professional, knowledgable, worked hard to meet our needs and requests, polite, friendly

Sales

The whole process was well managed and clearly explained.

Sales

I thought the service I received was excellent. I wasn't rushed into a decision or pressured in anyway & I felt completely at ease throughout the whole process.

Sales

I have always driven Audi cars, I was driving an A6 Avant 2.7tdi when I drove into Soper BMW at Lincoln. What a fantastic welcome my Wife and I received. Everyone made us feel so at ease and nothing was to much trouble.

Sales

Kept up to date all the way through. Build a good relationship with me and we're flexible

Sales

The whole experience from first contact to hand over was 1st rate. I'm a returning customer and very pleased with my choice of dealership and model chosen. 10/10

Sales

Very efficient and friendly staff, however I wasn't completely satisfied as the car was slightly damaged prior to handover at some point (these things happen) - to which Eric (Sales manager) highlighted to me, and insisted this will be sorted asap.

Sales

Good communication

Sales

Exellent service from start to finishA big thank you to Mike Taylor and all at Sopers for the excellent help and service from start the finish (10/10 )Thank you

Sales

Within 2 hours of my initial telephone contact, a car to my specification had been located and I was given the opportunity to place a holding deposit on the car.Then all the necessary paperwork was forwarded so I could complete the purchase.

Sales

Very professional and personal service

Sales

Overall pleasant experience mainly due to the friendly, professional assistance from one particular person, Sean Venkatasamy. Nothing was too much trouble for him and he was a pleasure to deal with.

Sales

Smooth process - why should there be any drama?

Sales

Sean was extremely good at showing me the different aspects of the car and spent time explaining how the media centre etc works.

Sales

Mike Taylor was an absolute pleasure to deal with from start to finish, as were Soper BMW Lincoln as a whole. Very knowledgeable and friendly staff throughout.

Sales

The quality of greeting, friendliness, willing to listen, willing to accommodate from every aspect , comprehensive advice, financial info( colleague and a great deal of honesty in information sharing. Mike Dawson to whom I refer went the extra mile.

Sales

Very professional, did not pressurise andobtained the car that we wanted