As above

The staff could not be more polite and very professional. The problem was solved under warranty as quick as it could practically be done which surprised me having had previous problems in the past with other makes of car. Buy BMW and get the service.

The staff met me on arrival, had me on their list, knew my name, were really friendly and made me feel like a valued customer. I was only in for an MOT but I still felt special to be at BMW.

In light of the current circumstances we find ourselves in, it couldn't have been better organised

Soper were fantastic from booking to aftercare

Friendly and helpful staff

Excellent communication

It was excellent service, very reasonable price for brake fluid service. Good Covid controls and spotlessly clean we presented showroom / reception area.

No issues, professional, polite at all times

Everything was done with minimal fuss

No problems.

My recent visit was a pleasure despite COVID restrictions. I received a vehicle inspection video but I was also fortunate to meet the Technician who solved the problem on my car. The face to face (COVID distancing) explanation was excellent.

Easy to book car in. Service available within a couple of days. Car ready on time. Staff helpful and friendly.

Work carried out as expected with no issues.

No problems

Friendly, efficient service

Professional and friendly staff and very good customer service.

Staff very friendly and efficient

All good

Very helpful

Work completed on time

Jo who booked the car in was brilliant, Will keep me up to date cant thank him enough.

Always a friendly professional service

I was disappointed that my car wasn't washed and valeted as normal.

Only had MOT

Routine service carried out efficiently and with no unexplained additional costs. In addition a smart repair carried out as quoted for again with no additional costs.

Issue was investigated and fully resolved

Very easy process for dropping off and collecting the car despite the very good Covid precautions. Staff are always very friendly and go out of their way to accommodate any special requirements.

They always exceed my expectations

Both the booking advisor and service advisor on the day were very very helpful in getting the car booked in and going through work with me

Knowledgeable, friendly and caring staff who can never do enough for you.

MY MOT WAS DONE SAME DAY

The service was carried out in exactly the way I was told it would be to protect our safety whilst the service was carried out

performed to the level expected

Can't fault the service I have received.

Never received a bad service.

I came in with an issue with my car and it was handled quickly and efficiently

Friendly, helpful and knowledgeable staff. Good quality work.

Faultless

As they say, they do exactly as it says on the tine. completely reliable at ALL times.

Sopers are easy to deal with and have carried out any work on my vehicles to a high standard and to the price quoted.

Good

A very easy and enjoyable process from start to finish, even with the challenges of Covid.

Car came sooner than expected and they kept me up to date every step of the way

Mike Taylor was extremely helpful and easy to deal with

When the car arrived earlier than expected, Soper went out of their way to allow me to collect it early. Due to COVID-19 there was no demonstration of the vehicle but Rob Payne provided as much information as he could to maintain social distancing.

I have only praise for the way I was treated by the sales staff, who were pleasant courteous and patient. From the reception staff all the way through to senior sales and financial people.

quick and efficient in what are difficult times

Great attention to detail

Great comms and customer service from Mike Taylor. I've purchase through Mike before and will absolutely go to him again if I purchase another BMW in the future.

Very stress free given Covid-19 at the moment.