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Here at our Centre, we understand that the needs of BMW drivers are highly specialised and individual; that's why we are confident that we have the expertise and knowledge to help in every possible way. We have many strings to our bow, including Sales, Service, Parts, Corporate, Customer Service Department as well as other "behind the scenes" departments. Please take a look around our centre.
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They always exceed my expectations
Both the booking advisor and service advisor on the day were very very helpful in getting the car booked in and going through work with me
Knowledgeable, friendly and caring staff who can never do enough for you.
MY MOT WAS DONE SAME DAY
The service was carried out in exactly the way I was told it would be to protect our safety whilst the service was carried out
Can't fault the service I have received.
performed to the level expected
Never received a bad service.
I came in with an issue with my car and it was handled quickly and efficiently
Friendly, helpful and knowledgeable staff. Good quality work.
Sopers are easy to deal with and have carried out any work on my vehicles to a high standard and to the price quoted.
As they say, they do exactly as it says on the tine. completely reliable at ALL times.
Excellent COVID procedures
Very pleasant and easy to deal with. Very nice people with a can do attitude.
Very good customer service.
Friendly pleasant staff guaranteed satisfaction
Great service for MOT and 2 new tyres.
Would be nice if they could pick it up and clean it.
Always happy to help, and will always respond to any questions and do what they say they will do. Feel valued as a customer.
kept up to date with progress
Everything went to plan and the work was completed in less time than anticipated.
Simple turn around and kept up to date with progress
An unexpected problem occurred, Soper responded magnificently minimising the inconvenience to their customer. I believe this is a dealership who really cares about their customers. All talk the talk, few walk the walk. Well done Soper!
Everything was exactly as I expected. My appointment time was adhered to, there was a comfortable and COVID safe place to wait and the video from the service staff was really welcome.
Used Soper of Lincoln for the first time and they have been the best main dealer by far.
Took too long - that's all.
Clean, outstanding Service Manager, efficient service
Service team gave excellent customer care as always
I am rebooked in for a problem on my car. Sopers are doing there best to solve my problem.
Everything was sorted out
Car serviced and MOT'd no problem.
All my requirements were met and under the current Covid-19 restrictions I found my visit well organised and felt safe.
Work completed in the time slot, kept informed by staff at each stage
Work was good quality and the girl is very polite.
Very professional, customer-focused approach from all involved, from reception through to the servicing team.
Very helpful and professional team.
The process for registering the vehicle for a service was easy. The information post service was very good.
The service went well and there were no problems.
Always the best service
It took a very long time to complete a straightforward task, is fit a new tyre.
The experience at Soper is welcoming and professional.
Service & mot carried out as requested in time scale promised
In my experience the service engineers do a good job
Service carried out with no problems
I have only praise for the way I was treated by the sales staff, who were pleasant courteous and patient. From the reception staff all the way through to senior sales and financial people.
quick and efficient in what are difficult times
Great attention to detail
Great comms and customer service from Mike Taylor. I've purchase through Mike before and will absolutely go to him again if I purchase another BMW in the future.
Very stress free given Covid-19 at the moment.
The car was ready outside waiting and ready to go.
Easy no messing around and spoke to us like a normal person and not just someone they want in and out
We received excellent service from Mike Taylor.
Rob and the finance team were all very helpful
Very good dealership, easy to deal with and very helpful
Brilliant and kept regularly informed as to the progress of my new car. Mike Taylor at Soper BMW Lincoln was very helpful and always kept me updated.
As above wonderful service from start to finish, and James Laverick was a true gentleman, I can't praise him enough.
Excellent service throughout.
very satisfied with the service .
The complete process from inquiry to delivery of the car was handled in a very professional but friendly way. The salesperson was a pleasure to deal with.The deal agreed was very competitive. I was kept fully up to date on a on the regular basis.
Sales was done all over email/phone and everything was nice and easy to arrange. Collection was swift and the car was in great order
Mike kept me well informed throughout the whole process from purchase to delivery and also the email communication updates were useful as well.
Fantastic service wonderful staff
We dealt with Andrew Ritchie who we have dealt with before and we always find him to be very professional
The overall experience at Soper BMW was excellent. All COVID-19 procedures were in place to make me feel safe and at ease. All the members of staff were welcoming and made the whole experience a great one.
Totally satisfied, no problems.
Smooth process handles with professionalism courtesy and kindness
Again Chris he was amazing and the car is pretty good too!
The only thing I would have liked was a big unveiling of my new car but that's just me being difficult and over the top hahah
Everything was fine considering the current situation
As a longstanding customer, I value the personal approach, at every stage of the process, by the sales executive and his manager - and that my repeat custom is valued by them
Professional service - whole experience went beyond my expectation