Pleasant and informative staff.

Full explantaion of work caried out and future service requirements outlined.

The service was done well, in the allocated time, & the car was clean inside & out when it was handed over to me.

Very helpful. Gave us a lift into Lincoln. Car ready on time

A bit slow with the coffee.

Originally told that car would be available on Wednesday. By 17:00 on Friday I had heard nothing, so phoned. There had been a problem with the color match, and the VHC had still not been done... why did I have to generate that call. No car until Mon.

Staff nice and service went to plan

All done on time with car wash and valeting.

I was kept in the loop with everything, and not left wondering how long things would take to resolve.

You delivered on time and completed everything I needed. The tyre replacement was sorted with a little discussion- you didn't have the same tyres but offered an acceptable option

As above commpletly satisfied well done

Work carried out well & car returned to me immaculate

The quality of service was excellent, the only slight negative was the extended time it took to complete the work (or starting the work was delayed).

Booking was easy. When there was a problem with the car, I really appreciated being taken into the workshop to have it explained to me. I was promptly given a lift home and phoned when the car was ready. But see answer to 3 below.

The repair that was undertaken by the body shop was first class. My only slight criticism being that of the courtesy car that was dirty when I took ownership from the dealership!

My only moan would be the length of service time; drop off at 8.30am and only ready just before 6pm. It would have been good if someone could have kept me in the loop regarding expected finish time.

I was satisfied on what was needed

Service excellent, price very expensive.

Made the wait comfortable and quick service.

No problems.Work carried out and explained fully and in good timw

The work was done on time on the stated date.

Prompt, attentive, and made sure they met my needs

Nothing to criticise! All went smoothly and on schedule

From start to finish the level of service I received was exactly what I expected from a BMW dealership. It was a pleasure

Sopers always deliver what you expect

My car had scratches on the mirror housing that I had to return it to be polished out.

I would have given highly satisfied except that I had to wait quite a long time this time

Friendly, swift and high-quality service from Service Adviser Sophie and the team; great value work; convenient drop-off and collection by dealership.

They doing good job

Luke the young man how look after me was excellent ever helpfull

They were attentive, prompt and answered all my questions, including after sale

Despite having an appointment time there is always some delay or wait for someone to attend to hand your vehicle back over

Professional & efficient service

Time kept waiting was a little disappointing

All good

The staff at Sopers are very freindly, helpful, and efficient plus the facilitys at the dealership are first class.

Car is running so much better top job done

Great service and communication.

The whole experience was not rushed , they took the time to explain everything about the car, the finance options available etc

Again, ease of ordering to getting the car. Fantastic service

Excellent service from Nathan and Danny

Five star quality

Excellent staff, David and Brian are professional and efficient