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Here at our Centre, we understand that the needs of BMW drivers are highly specialised and individual; that's why we are confident that we have the expertise and knowledge to help in every possible way. We have many strings to our bow, including Sales, Service, Parts, Corporate, Customer Service Department as well as other "behind the scenes" departments. Please take a look around our centre.
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Everybody is so helpful, quick and efficient service. Coffee is also nice.
Soper Lincoln are the only garage to deliver the services I excepted from BMW
As always friendly and helpfull,
Kept me informed of progress
The option to sit and wait during the service was invaluable. The video was particularly useful. Also, when I had a query, the time and care a representative from the servicing dept took to explain things clearly was superb.
Good quality of work and reasonable prices. Friendly service and staff good availability to get your car booked in.
The customer service provided by Soper of Lincoln is very good.
A seamless easy visit for my MOT test.
Great customer service, friendly staff.
Good service and enjoyed the video explanation of what had been checked.
Always professional in their approach, n othing too much trouble.
Couldn't be faulted overall.
Very friendly and accommodating - lovely to get the car back valeted!
Quick efficient service
Always receive outstanding service.
Very satisfied with service and especially with Paul, the technical man, who installed the app on my phone for my car
Tracey on reception and Yasmin on Service Desk are a credit to the team.
Service Manager Jason is excellent
Friendly welcome and efficient service.
Was served very quickly
Very courteous welcoming staff
For more than a decade I have experienced first class customer service and attention from all I have interacted with at Soper Lincoln.
Everything went smoothly
Time schedule to suit me and cleanliness of showrooms and waiting areas
The business area so I could work on my laptop in a comfortable environment is just perfect. ALL the staff are friendly and it felt a very safe environment in relation to COVID.
Everything went as planned bar a short delay due to some equipment failure in your workshop. However, this was fixed quickly and the coffee was very welcome.
Arranging the service/mot was a helpful experience and met all my requirements. The communication during the service both with general and additional specific work required was prompt, well explained and thoroughly competent. Cost was as agreed.
No issues and all as expected
Service was well carried out and, Will, the service manager provided a great service. Cleaning and courtesy car offer below other firms.
It's not just about the car it's the service as well. You guys have done great on all levels from Anthony selling us the car to the guys fixing it. Couldn't put a bad word down as I just don't have one. Thank is again. Now it's time to enjoy our Car.
Quick, efficient and courteous at all pints
From start to finish the service provided was excellent.
Service excellent as always
All planned with no issues.
Very satisfied,really good customer service
All went well.
Thorough job made
Outstanding in all ways
Personal service, staff excellence in general
Pleasant staff , Yasmin and Tracey are exceptional
from arranging service to friendly welcoming to showroom to pick up, all professionally done with a friendly atmosphere
Even though I was told it was going to be closer to 17:00 because they knew I was waiting they were done earlier
Polite and pleasant staff kept me informed throughout and at the end with health check video
The whole visit went particularly well from Tracy's lovely greeting through Stephanie on service through to the workshop - all making it a pleasurable experience. Thanks
Work completed on time
From being greeted by Tracey to being sent on my way by Yasmin, the service that I received was excellent. The car was available in less time than I had anticipated.
Couldn't be better.
Very satisfied with service and helpfulness of staff
Because of the video, it shows that as a customer when we take our cars in that the work is done, you here so many horror stories from others people about car dealers.
Staff were extremely helpful
Fast service and not harassed with extra work
Completely satisfied and felt good about that
Experience could not have been bettered.
Easy to book car in polite staff. Car ready on time
As soon as I arrived I was greeted and taken to the service desk, the service details were clearly explained and the costs.
Excellent service as always
Could not find fault with the service
They kept me informed all the way with the service
Every member of staff were friendly and helpful, leading to me feeling a valued customer.
You did what was asked at the right time
Excellent service and quality customer service
Reception was great. Really friendly and personable
All issues dealt with as requested
Always great service
Knowledgeable, friendly staff.
Very smooth process, very friendly and helpful staff
From start to Finish, the experience was great
The service was very professional and helpful and the transfer from my old to new car was seamless.
Suitable balance made between staying in touch and not pushing too hard.
Great service, no complaints. Much more 'honest' than Mercedes.
Outstanding service from order to delivery, kept me fully updated throughout.
Mike Dawson was exceptional throughout the sales process and Soper of Lincoln as a whole over exceeded my expectations
Mike Taylor our sales person was ten out of ten .
The representative explained everything to me clearly, made me feel at ease and have me confidence. Nothing was too much trouble.
Happy with the presentations...of the vehicle. Happy with the apr %
We had to take into account the issues created by covid, but we were kept updated by James, so we were more than happy.
SoperBMW in Lincoln once again provided an excellent service. It was a pleasure to deal with Rob who was very friendly and efficient in all aspects of the ordering process. It was also very straight forward and easy to deal with Wes on the finance.
Knowledgeable sales and service staff. Prompt responses to questions. Administratively well organised and easy to complete documentation. Very well presented vehicle. Everything on time. No problems at all.
The whole experience of the sales procedure was of a high standard.