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Here at our Centre, we understand that the needs of BMW drivers are highly specialised and individual; that's why we are confident that we have the expertise and knowledge to help in every possible way. We have many strings to our bow, including Sales, Service, Parts, Corporate, Customer Service Department as well as other "behind the scenes" departments. Please take a look around our centre.
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The process for registering the vehicle for a service was easy. The information post service was very good.
The service went well and there were no problems.
Always the best service
It took a very long time to complete a straightforward task, is fit a new tyre.
The experience at Soper is welcoming and professional.
Service & mot carried out as requested in time scale promised
In my experience the service engineers do a good job
Service carried out with no problems
service was excellent.
All the staff at Soper go out of their way to make me feel valued as a customer. Even during the challenges with COVID they continue to put me the customer, first.
nothing was an issue all fixed under warranty
Considering the CV-19 restrictions the service as always was excellent
with the covid problem every thing was as i expected it would be.
Easy to book in and the service plan that is now offered is excellent for budgeting.
Usual friendly and high-quality service at Soper, this time from Service Advisor Yasmin. Excellent walk-round video; all work completed in timeframe promised; good value service and warm welcome. Dealership well-laid out post-COVID19.
Excellent services by Mathew at Soper. Made the whole process super easy and smooth
Work completed fully and also like the video evidence that is supplied afterwards
The work was completed in the day and at half the quoted cost! How often does that happen?
Very professional and friendly staff
Efficient and friendly
Resolved warranty issue seamlessly.
Car serviced in time slot, no issues and friendly staff
The service was straight forward and easy to arrange. It would have been useful if a courtesy car had been provided, but I understand the problems due to Corona Virus.
The team carried out what they said they would do.
service from chris chambers and co spot on
Lucie on service reception was super
Well run despite CV19
Handled the booking very well and sorted out the additional work as well.
Friendly and efficient
The Service Manager I dealt with , Lucy was pleasant and ver knowledgeable on the requirements of the car and despite a mishap with the booking, she managed to get everything sorted effectively and in time for collection.
Fast , professional care
Staff are friendly and informative . The actual facility is great .
They were well prepared for Corvid 19
Because there have been no problems in the aftermath period
did everything they could to make the experience easy and safe for all concerned
work completed on time as agreed
All went smoothly respecting distancing etc. Email invoice was helpful.
Very proactive staff. I Will call again to sort out roof issue.
service carried out while I waited
Everything was completed in the time stated and very professionally.
Fast, professional and efficient
Well looked after. Nice coffee. Friendly.
Well-organised and friendly reception. On-time also.
Everything went smoothly as usual.
Because it was no problem
Very efficient as always as well as respect for my time, as I'm waiting for the car. Staff are pleasant and professional.
As a longstanding customer, I value the personal approach, at every stage of the process, by the sales executive and his manager - and that my repeat custom is valued by them
Professional service - whole experience went beyond my expectation
Safe environment, quick turnaround and enjoyable experience
Due to Covid my car was delayed but bmw were very informative on everything
Love dealing with Mike Taylor. Listens carefully to customer requirements and always delivers. Friendly and approachable too!
Again Rob Payne's excellent customer care sealed the deal. Regular updates as to where my car was during the Corona virus .. all information on the best modification and specifications for BMW X1 ..
Impressed with the service from Mike Taylor.
Despite the delay & safety restrictions in place presentation was very good paperwork dealt with very efficiently.
Service we received was fantastic we had no waiting around the receptionist called Rob when we got there and dealt with us straight away.
I was completely satisfied with the BMW centre because the handover was completed in a short time and the team helped me make some slight adjustments I needed to make on the day of pickup.
Sopers of Lincoln have been very accommodating, although not everything was perfect but they sorted out the small issues very quickly and efficiently.