Well-organised and friendly reception. On-time also.

Very efficient as always as well as respect for my time, as I'm waiting for the car. Staff are pleasant and professional.

Because it was no problem

Disappointed that my car couldn't be cleaned but I understand the reasons why. Otherwise excellent.

Great customer service even at these unusual times. In particular I would like to thank Lucy Butler I believe who went that extra mile and stamped my service record up to date in a new booklet which I had mis placed!

As always very satisfied

Video showed safety check and clarified repair needed. Again friendly service advisor, good communication.

Exactly what I asked for was done.

Even though there was a small misunderstanding on arrival, all was resolved quickly, satisfactorily, and politely and the car service was expedited efficiently. The current social distancing problems were handled very well.

The Sales person Mike Dawson was excellent in his approach, and took his time to explain the process. Communication was excellent

The service was completed exactly as planned, on time and budget plus service with a smile (and video tour of my car)

Whats not to like - good service - helpful

Everything runs smoothly and efficiently and I'm kept up to date with developments.

I was kept very well informed throughout and all staff were very helpful, especially Chris.

Dealt with a few BMW dealers but Soper are by far the most professional and most efficient!