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Here at our Centre, we understand that the needs of BMW drivers are highly specialised and individual; that's why we are confident that we have the expertise and knowledge to help in every possible way. We have many strings to our bow, including Sales, Service, Parts, Corporate, Customer Service Department as well as other "behind the scenes" departments. Please take a look around our centre.
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All perfect down to handing my car back all valeted.
work carried out to my satisfaction
Everything that was needed to be done was completed quickly.
No issue with service received. Excellent
The service was very good.
My car is always taken care of and staff always have time for you.
The staff was friendly and efficient. My issue was resolved swiftly and professionally. I was very satisfied with the service provided. Communication was easy and I was kept informed about how things were progressing.
Top quality service, especially in these challenging times
Met my requirements perfectly
All due to my dealings with Peter.
Soper of Lincoln have been excellent in terms of purchase through to after sales and service. Excellent assistance from Peter Mizen recently when my BMW was booked into Soper's for a fault finding on my vehicle. Good communication throughout the day
Because everything worked on ok
Exceptional service. Car returned within timeframe stipulated.
Kind and considerate.
No fuss, did the job
Always receive fantastic service from Soper BMW, have to say having dealt with a few dealerships over the years they are by far the best
Service completed as required, on time and with courtesy.
First class service, a superb team
Work done as expected, when expected and the car got a great clean, too!
Whole experience very satisfying. Staff very attentive
Always looked after well
the process was good and expeditiously
Amazing despite the current situation.
Excellent all round service
Work carried out on time and on budget and I was able to collect the car early.
quick & efficient
I was given a 2 hour wait appointment for it's first service which was ideal as I live more than an hour away. Also the cost was very competitive.
Efficient customer service
Whole process was very professional and efficient liaison between client and dealership was friendly and easy
Every part of the service experience was excellent.
Very knowledgeable staff and I was able to discuss matters with my service manager without any haste.
Good engineer report. Timely completion of work
The service I received was fine & I appreciated the video showing visual inspection. On payment I didn't receive an invoice & I haven't received one electronically, I would like to have a copy for my records.
Excellent customer service
The staff Liam went out of the way to help us and answered all the queries with good understanding and patience
The service was carried out on a wait type appointment, though due to Covid I could not wait on site. Service reception telephoned to let me know car was.ready. All usual efficient way.
All went to plan and friendly service.
They are excellent and kept me informed all the way
My issue was solved in a timely manner.
Everything was completed to a very high level
Really professional service from booking in to collection. Pricing accurate of upfront costs
Always brilliant service
Very helpful receptionist and straightforward process for dropping my vehicle off for servicing.
All worked well
Friendly staff and personal service.
Because I was completely satisfied
Considering the limitations of the pandemic the service was completely satisfying.
Very helpful, took a personal interest in my purchase, explained every stp in the Covid 19 policy.
This is the fourth vehicle we have sourced from your garage and it has always been a painless experience.
Everything was to my satisfaction
They did exactly what they said they would, worked well in these 'restricted' times
Booked in at the time I wanted and I was able to collect when I was ready . Video took 2 days to be sent to me but I like to see what has or needs to be done .
Staff were very good. easy drop off, pick up. Far to expensive however.
I can't fault the overall experience at all, from the Covid precautions to the courtesy of the staff.
Very good comunication.
It all went very smoothly
Got the car I wanted almost 100% spec, price I was happy with , wasn't pressured or given sales pitch. My salesman Rob Payne one of the best I have dealt with on 36 years of car buying
Fantastic service from start to finish. Very easy to deal with considering the covid situation. Mike went out of his way to be helpful all the way through
All down to sales rep Mike Taylor Nottingham
Very easy transaction and car was delivered 6 weeks early so good result
The purchase process was very easy and professionally dealt with , as was the delivery. I can't rate Mike Dawson at Soper highly enough. He is always very helpful , friendly , informative and professional. Hence my second car purchased from Soper.
The test drive was relaxed therefore we got a good feel for the car, the paperwork was dealt with well and Michael Thorpe and Mike Dawson were extremely helpful . Handover due to COVID wasn't what I would normally expect with a new vehicle .
Friendly efficient service from all staff. Easy to do business with.
Soper of Lincoln are simply superb in every department.
The whole pre-sales and sales processes are a joy.
as above - spent a lot of time with us to ensure we made the right choice
Very happy with deal and smooth transaction. Salesman Rob Payne was extremely helpful.
Very professional feel about the whole experience of buying a car from Soper
Mike Taylor at your Lincoln branch is brilliant this is the second car I ve brought off him Wesley Segarty was also helpful on the finance front
Covid prevented a full handover
Always satisfied with Soper BMW. Wouldn't go anyware else for BMW and we live in Norfolk passing at least three other dealerships on the way.
Excellent service provided