Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

WHAT A DIFFERENCE A DAY MAKES.

Read

15% off of all Winter Wheels.

Read

BMW i8 Roadster

Read

The new BMW 5 Series available for March Delivery.

Read

Vacancy - Tyre Technician.

Read

BMW 1 Series 0% APR offer.

Read

Winter Wheels and Tyres

Read

Job Vacancy - Smart Repair/Alloy wheel Repair Technician

Read

Sales Executive Vacancy

Read

Soper Accident Aftercare

Read

Impress with the new BMW Shadow Edition

Read

The BMW Lower Emissions Allowance.

Read

THE NEW BMW 5 SERIES TOURING.

Read

Meet the Soper BMW Genius.

Read

BMW i3 Service Inclusive

Read

Road Tax Changes in 2017.

Read

BMW Winter Check.

Read

Exciting work from 17 year old Sam Jenkins

Read

New Arrival - The BMW i8 Protonic Red Edition.

Read

The BMW 1 Series. Just £259 per month

Read

BMW Cruise E-Bike

Read

The Ultimate Drive Competition

Read

BMW CHAUFFEUR PROGRAMME

Read

WELCOME EMMA AND JONATHAN

Read

ALTERNATIVE DISPUTE RESOLUTION

Read

YORKSHIRE ROWS HERCULEAN CHALLENGE

Read

WHAT?CAR BEST LARGE EXECUTIVE CAR AWARD

Read

ROAD TAX CHANGES 01/04/2017

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

Explore the dealership

Welcome to Soper of Lincoln

Here at our Centre, we understand that the needs of BMW drivers are highly specialised and individual; that's why we are confident that we have the expertise and knowledge to help in every possible way. We have many strings to our bow, including Sales, Service, Parts, Corporate, Customer Service Department as well as other "behind the scenes" departments. Please take a look around our centre.

Meet our team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

June Dainty

Receptionist & Baker
  • Years at the dealership 11
  • Years in the industry 11
  • Department BMW
  • Hobbies Baking, Gardening & Swimming

Joanne Williams

Receptionist
  • Years at the dealership 18
  • Years in the industry 18
  • Department BMW
  • Hobbies Horse Racing, Baking & Travelling

Nigel Storey

General Sales Manager
  • Years at the dealership 8
  • Years in the industry 23
  • Department Sales
  • Hobbies Golf & Dog Walking

Eric Spencer

New Car Sales Manager
  • Years at the dealership 2
  • Years in the industry 11
  • Department Sales
  • Hobbies Motorsport & Tennis

Rob Payne

BMWi Brand Manager
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies Computing, technology and travel.

Mike Dawson

New Car Sales Executive
  • Years at the dealership 17
  • Years in the industry 27
  • Department Sales
  • Hobbies Cycling & Walking

Mike Taylor

New Car Sales Executive & Motability Specialist
  • Years at the dealership 10
  • Years in the industry 16
  • Department Sales
  • Hobbies Holidays & Rugby

Sean Venkatsamy

New Car Sales Executive & Motability Specialist
  • Years at the dealership 4
  • Years in the industry 6
  • Department Sales
  • Hobbies Holiday, Football & Music

Jonathon Mee

New Car Sales Executive & Motability Specialist
  • Years at the dealership 1
  • Years in the industry 2
  • Department Sales
  • Hobbies Rugby & Food

Roy Tan

Used Car Sales Manager
  • Years at the dealership 10
  • Years in the industry 15
  • Department Sales
  • Hobbies Eating Out & Travel

John Blagg

Used Car Sales Executive
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies Golf, Rugby

Matthew Porter

Used Car Sales Executive
  • Years at the dealership 2
  • Years in the industry 6
  • Department Sales
  • Hobbies Football and gym.

James Laverick

Used Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales

Paul Selby

Used Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 30
  • Department Sales
  • Hobbies Golf & Fishing

Arnold Ratcliffe

Retail Manager
  • Years at the dealership 5
  • Years in the industry 32
  • Department Finance
  • Hobbies Shooting, Cycling & Swimming

Richard Hodgkiss

Retail Manager
  • Years at the dealership 1
  • Years in the industry 16
  • Department Sales
  • Hobbies Motorsport

Chris Appleby

Service Manager
  • Years at the dealership 8
  • Years in the industry 32
  • Department Service
  • Hobbies Golf, Skiing & Classic Aviation

John Pettifer

Workshop Controller
  • Years at the dealership 9
  • Years in the industry 23
  • Department Service
  • Hobbies None

Chris Chambers

Service Advisor
  • Years at the dealership 3
  • Years in the industry 3
  • Department Service
  • Hobbies Football, cricket, spending time with family

Julie Wallhead

Driver
  • Years at the dealership 14
  • Years in the industry 14
  • Department Service
  • Hobbies Walking & Socialising

David Beeson

Driver
  • Years at the dealership 7
  • Years in the industry 7
  • Department Service
  • Hobbies Mountain Biking & Motorsport

Neil White

Parts Manager
  • Years at the dealership 25
  • Years in the industry 30
  • Department Parts
  • Hobbies Football & Cycling

Mark Hamson

Parts Advisors
  • Years at the dealership 8
  • Years in the industry 8
  • Department Parts
  • Hobbies None

Jo Hoyles

Retention Manager
  • Years at the dealership 9
  • Years in the industry 14
  • Department Marketing
  • Hobbies Cooking, Eating Out, Excercising & Live Music

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Excellent

Service

I was looked after very well while I waited with free wi-fi and refreshments. The service was carried out within the prescribed time and my attention was drawn to some issues that needed attention as part of the vehicle check which was very helpful.

Service

Nothing was too much trouble , very polite , greeting good

Service

Would've been completely, but was told there would be additional screenwash bottles left in car but there was not.

Service

First class service beginning with a welcome at reception through to the quality of work carried out.

Service

all work done as planned and car returned in spotless condtion

Service

Happy with service

Service

Looked after well by all contacts at Soper BMW

Service

Helpful and friendly staff who make you feel welcome and valued as customers

Service

assistance with minor problem, part of service, professional assessment of problem. car ready as promised at service desk

Service

Everything went according to plan though when I mentioned to the service advise I was disappointed that the BMW accessories I was interested in would not fit my car. While very polite he did not seem to bothered or suggest any possible alternatives.

Service

I was treated with care and professionalism throughout the process. The service assistant was particularly helpful.

Service

A week after first enquiring, I drove off the forecourt in the car I wanted at a price I was content with.

Service

Friendly service and kept us informed of progress

Service

Service receptionist excellent and Sophie who dealt with the service itself very very good

Service

Quick break fluid change, good coffee and very helpful staff.

Service

Work done at short notice and completed on time

Service

????

Service

Good service

Service

The Soper dealership in Lincoln is by far the best BMW dealership I have had the pleasure of dealing with locally.

Service

Personal service throughout, kept updated during the service, and easy handover/pickup.

Service

Please see previous section. I felt confident in the information l was given.

Service

Vehicle was recalled for a drivers air bag change but the vehicle was returned with the air bag light on. I was told that this light was on when received by Sopers but I have no knowledge this. How could the replacement be confirmed as serviceable?

Service

Easy to drive, extremely rely

Service

very satisfied with being kept up to date at all times.

Service

Prices are too high, otherwise would have been completely satisfied.

Service

the only down side is the cost of the courtesy car - £18 insurance for the day unless I want to risk a £1000 excess

Service

Professional, friendly and excellent service

Service

Quick & efficient

Service

great service

Service

Nice friendly service.

Service

The car was done on time at short notice and returned lovely and clean.

Service

Very good but rather a long wait.

Service

They have tried there best to listen and solve my complaint 's

Service

No problems to report

Service

Phoned with a problem late morning, was invited to take vehicle in for inspection immediately and problem fixed satisfactorily the same day

Service

Service OKDisappointed that free sat nav upgrade promised at point of sale for this service, now requires car to be brought back (70 mile round trip ) for a whole day.Surely it does not take this long, and I only need UK.Response appreciated

Service

Confusion on what was being offered on servicing package

Service

recent work and service carried out to excellent standard

Service

They do what they say they will do

Service

Only fairly satisfied as i had to return due to the car not being reset as having a service.

Service

Always given personal attention

Service

Extremely efficient and knowledgable staff. Very good customer reception area.

Service

See above. Staff at Soper are excellent. Welcoming and pleasant.

Service

Normal service ok, but reported problem not resolved yet had to pay for time to investigate. Usual car valet not thorough, with areas of bodywork and glass missed.

Service

Service done as requested. Found a small bung missing which told me that the engineer had at least had a good look round the engine bay. I like the video from the engineer. Nice touch!

Service

Picked my car up aft service n 2 upgrades but lost power on way home got home rang Soper refused to pick it up that night or next day. Had to get BMW emergency services to take it back had to get hire car soper admitted fault fixed it........poor!!!

Service

Listened and actioned

Service

Very professional

Service

Excellent customer care and service, love having my car cleaned too!

Service

Very pleased with attention

Service

Done to a high standard

Service

Keys, when inserted, trigger warning. No satisfactory answer, only received an estimate for replacement. The person at the service desk had zero knowledge and had to ask his colleague (Tom, who was busy) all the time.

Service

Please refer to previous question.

Service

No one ever wants their car to break down, and have an unexpected bill, but this visit was as painless as possible. Car was recovered in Sunday, diagnosed, fixed and back on the road Monday evening. Couldn't ask for more.

Service

Job complete in the time given.

Service

Nothing was too much of a problem and again, i was updated with progress.

Service

I was kept informed with regard to progress.

Service

I only attended for a safety recall (which ended up taking the best part of 3 hours). The annoying thing was, my car was washed/cleaned, it was clean when I brought it in. It didn't have the dirty smears on the rear window and panels.

Service

Soper are very professional, the lady on reception with long blonde hair is so friendly and even greets you by your name. However the car clean at the end of the service isn't as good as Stratstone my carpets hadn't even been vacuumed.

Service

Excellent

Service

very helpful go out of the way to make sure you get what you need

Service

Quick and easy

Service

Having fitted the original upgrade another problem was discovered which required the car to be left either over night or me making another 60 mile round trip the following day A loan car was offered immediately which saved a lot of problems.

Service

Fault fixed, good service.

Service

Explain what is happening and keep you informed of any changes.Excellent explanation at the handover detailing any work that has been carried out or maybe required at a future visit.Work carried out to a high standard and left immaculate inside & out

Service

I appreciated the way Ms Tyrer attended to me providing me with a courtesy car while waiting for the job on my car to be completed.

Service

My MOT was completed ahead of time and the service staff explained any technical issues in a very straightforward way. The car had also been cleaned. Special mention for Tracey on reception who does the meet and greet in style.

Service

I was a little disappointed to be told I had declined advisory work over the phone when collecting my car, when in fact I had missed the call from the technician, I returned the call and left a message, however he never bothered call back.

Service

Quite simply because I was completely satisfied. All the work was completed to the usual high standard and the car had been valeted throughout, it was perfect!

Service

My warranty issue was handled most efficiently and the car was delivered back to my home

Service

Service advisor excellent

Service

I couldn't have had better service given by all at Soper, from reception staff onwards, so welcoming. The technical staff were also thorough in explaining things to me

Service

As above

Service

Helpful, friendly staff. Always put the customer first.

Service

service is great, problem is still not solved

Service

A small problem was resolved Ina friendly and professional way.The staff are always friendly and very courteous.

Service

Mix up with the booking when I arrived but soon sorted out by the staff

Service

Everyone was so abliging and helpfull

Service

that if it happened again to bring it back. As I was due to travel to Liverpool that evening with my two children, I did not want to risk it. Instead I postponed my trip until the next morning to check that the tyre had not gone flat again overnight.

Service

Good service overall

Service

Based on our purchased car having to go in for both front wheels to be 're diamond cut, the service staff were brilliant. Efficiency at every step. This was noticed as there was a minor issue with payment to Sopers from Cotswold BMW.

Service

A professional service from start to finish

Service

Still have seatbelt light coming on when it is secured - unable to locate fault.

Service

My only complaint is that tyre pressures not reset and one tyre was below recommended pressure so had to add air.

Service

See above

Service

Great service at Soper but was a little disappointed that the slight issue with the door pockets wasn't picked up before we collected the vehicle.

Service

My BMW M140i developed a cracking noise in the cabin which was diagnosed as a problem with a metal 'seal' in the rear roof area which had not been bonded correctly. Also the door/window rubbers squeaked every time the car went over uneven ground.

Service

Because they fully meet all my requirements.

Service

Courteous, convenient.

Service

The car was in for an MOT test and the results were discussed constructively at the conclusion. The qualification on service relates to the delay between being informed that the test had been successfully carried out and the car being made available.

Service

The source of intermittent fault was identified and rectified.

Service

Had to wait a long time to be seen despite having booked the car in and the person I was booking in with wasn't busy with another client!Both times on collecting the car I had a warning sign appear immediately on starting car.

Service

The impression I get is that they are there for there good not that of the customer

Service

Great service and attention to detail, guys in the workshop worked very hard to prepare my car for a really speedy delivery . . Please pass on my thx to all concerned in the workshop too ??

Sales

From the minute you enter the showroom all the staff are wonderful and extremely helpful

Sales

The dealer just made it so easy

Sales

I was always made welcome and not kept waiting.

Sales

My initial visit was to buy my existing 1 series but John made it difficult for me not to take the new 1 series. All the staff were bery attentive and made me feel welcome.

Sales

I have only had one car (320D xDrive M Sport) delivered so far. I am still waiting for delivery of the 530D xDrive M Sport. So I will be able to tell you then whether I am completely satisfied.

Sales

Stunning showroom, looked after my son and me extremely well. Professional whilst personal and fun.

Sales

Efficient and easy to deal with

Sales

Kept me updated on sourcing the car. Polite and customer focuses. Fourth BMW. Long serving dedicated sales team.

Sales

Sales negotiations were a little protracted in truth - - in part due to my not being able to visit the showroom a second time I requested a revised offer (part ex price and dealer discount) and one week after the test drive we had an agreement which

Sales

Great overall team and experience

Sales

Good service in very pleasant surroundings. Friendly staff.

Sales

Just great service.

Sales

Personal service

Sales

Rob the salesman was excellent and was not pushy in any way.

Sales

They worked really hard to get a deal to work for me.

Sales

From the Ladies on reception to the sales team I received a very warm welcome. They seem to make it their business to know everything about their customers, which is one reason why I keep coming back to Sopers.

Sales

Great sales team worked out bespoke deal, at no time ever felt pressurized. Very generous discount and finance deal, did not really intend to buy a car before entering showroom. Sean Venkatasamy very polite and easy to deal with immaculately dressed.

Sales

Well taken care of during every visit friendly atmosphere and great coffee!!

Sales

Friendly staff, approachable, made to feel like every other customer no matter what price of vehicle you were purchasing, nice relaxed atmosphere & customer reception area is lovely with hot/cold beverages, its attention to detail that makes it great

Sales

Everything was done to arrange delivery around me and my tight schedule.

Sales

As above. It was the first time I had gone for a PCP arrangement. The deal offered was very good. Everything was transparent and Mike clearly answered all my questions. It all felt very personal and nothing was too much trouble.

Sales

Salesperson not pushy. Provided exactly what I was looking for and not more.

Sales

They offered a great deal, kept me up to date with status and handed over car after explaining everything fully

Sales

Everyone we dealt with at Soper is professional and knowledgeable

Sales

I cannot fault Soper BMW, they know how to look after you and make you feel special.

Sales

The time spent going through the vehicle and technology was great. We seemed to be waiting around a little for the finance to complete which is the only reason this was not a 5.

Sales

Very attentive

Sales

Very attentive and received all appropriate information about the vehicle.

Sales

VEHICLE WAS CAUGHT BY ONE OF THE VALETERS ON DAY OF COLLECTION SO WILL HAVE TO GO BACK FOR SMALL AMOUNT OF SPRAY WORK ON A BRAND NEW CAR!!

Sales

Soper of Lincoln excellent and very obliging.

Sales

as per previous answer . The collection of the car was ok but you should not have to wait 11 days to receive your payment and have to chase several times I think the customer service was poor.

Sales

The sales team were good but a couple issues did arise which take the shine off the whole experience.

Sales

The sales person was friendly, approachable, knowledgeable.

Sales

There were no problems, it all went to plan.

Sales

Very satisfied

Sales

Please see above

Sales

The whole sales and purchase experience was carried out in an efficient and informed manner without any undue pressure. This is such a welcome change from many sales experiences. Nothing was too much trouble.

Sales

as above